Agog Vivid Privacy Policy

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, or when you contact us via phone or email.

Welcome to our website (agogsfx.com)

By using our site or contacting us, you are agreeing to the collection and use of information in accordance with this policy. If you have any questions about the policy or how we use data, please get in touch.

Updated 22nd November 2024
Data Controller

The data controller responsible for your personal data is Agog Vivid Limited (company no: 09969542), with the registered business address:

Agog Vivid Ltd
Unit 10
Green Farm
Fritwell
Oxfordshire
OX27 7QU

For any privacy or data protection inquiries, please contact us at:
gdpr@agogsfx.com

Information We Collect

We collect and process the following types of information:

1. Personally Identifiable Information (PII):

– Name
– Contact details (email address, phone number)
– Identification numbers (e.g., National Insurance number, Passport number, company registration number)

2. Sensitive Commercial Information:

– Financial and contractual information related to commercial contracts
– Information on parties which can include insurance details
– Legal documentation and correspondence
– Intellectual Property information

3. Preferences and Usage Information:

Preferences to make our site more convenient and useful and data to help us optimise our site via info stored on your device if you consent to cookie use.

– Choices you may make about regular contact through updates and newsletters
– Identifiers for Third Party services you may use elsewhere such as Google maps
– IP addresses for security management, activity and statistical data analysis

You can read about any cookies we employ, only with your permission, in our cookie policy.

How We Use Your Information

We use the information we collect in the following ways:

– To provide and manage our services as a creative services provider, and manufacturer.
– To communicate with you regarding your inquiries, disputes, or our services.
– To comply with legal obligations and regulatory requirements.
– To manage and insure contractors and crew.
– To improve our services and website.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity
– To fulfil our contractual obligations to you.

Legal Obligation
– To comply with legal requirements and regulations.

Legitimate Interests
– For our legitimate business interests, such as providing and improving our services, provided these interests are not overridden by your rights.

Confidentiality

We are committed to ensuring the confidentiality of the personal data we collect and process. We take all reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory, and business requirements. While the GDPR mandates that personal data should not be kept longer than necessary, certain legal obligations may require us to retain specific data for defined periods. For instance, data may be retained for compliance with tax laws, statutory requirements, or to support legal claims or disputes.

Our retention practices ensure compliance with both the GDPR and relevant UK legal obligations, including those set by HMRC.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

1. Right to Access:
You have the right to request access to the personal data we hold about you (Subject Access Request).

2. Right to Rectification:
You have the right to request correction of any inaccurate or incomplete personal data.

3. Right to Erasure (Right to be Forgotten):
You have the right to request the deletion of your personal data, subject to certain conditions.

4. Right to Restriction of Processing:
You have the right to request the restriction of processing of your personal data under certain circumstances.

5. Right to Data Portability:
You have the right to request the transfer of your personal data to another data controller.

6. Right to Object:
You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis for processing.

How to Exercise Your Rights

To exercise any of your rights, including making a Subject Access Request, please contact us at 
gdpr@agogsfx.com. We will respond to your request within one month. If we need more time, we will inform you of the delay and the reasons for it.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Agog Vivid Ltd
Unit 10
Green Farm
Fritwell
Oxfordshire
OX27 7QU

Thank you for trusting us with your personal information.

CONTACT US

+44 (0)33 3344 8284
office@agogvivid.com

FIND US

Unit 10, Green Farm
Fritwell, Bicester
OX27 7QU

OFFICE

Tues – Thurs: 10am – 4pm
Friday: 10am – 2.30pm

WORKSHOP

Mon – Fri: 7am – 7pm

LEGAL

Website Terms
Cookies

FOLLOW US

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CONTACT US

+44 (0)33 3344 8284
office@agogvivid.com

FIND US

Unit 10, Green Farm
Fritwell, Bicester
OX27 7QU

OFFICE

Tues – Thurs: 10am – 4pm
Friday: 10am – 2.30pm

WORKSHOP

Mon – Fri: 7am – 7pm

LEGAL

Website Terms
Cookies

FOLLOW US

instagram social icon
instagram social icon